Account and Data Deletion
This is an English translation for convenience. In case of any discrepancy, the Turkish version prevails.
This page explains how to delete your account and data in the EventhubX app.
Deleting in the app
- Open the EventhubX app.
- On the My events screen, tap the profile icon at the top right.
- Tap Delete my account and confirm.
This removes you from all events you joined, deletes your device's notification tokens from the server and clears the app data on this device (events you joined, your saved profile details, cache). To leave a single event, swipe the event card left on the My events screen and tap Leave.
Requesting deletion of all your data
If you want your records on the server (attendance records, first and last name, e-mail, survey answers, feedback) deleted completely, write to contact@twiceapps.co stating the event you attended and the e-mail address you registered with (if any). After verifying your identity we delete or anonymise your records within 30 days at the latest and let you know.
Records we are legally required to keep (for example activity logs kept for security) may be retained until the relevant period ends. Some event data may also be held by, or requested by, that event's organiser; in that case we fulfil your request together with the organiser.
Panel accounts
To close a management panel (panel.eventhubx.co) account, contact your organisation's panel administrator or contact@twiceapps.co.